Shipping policy

Last updated: 4 July 2026

This Shipping Policy explains how we process, handle, and deliver orders placed through Cardnest.

By placing an order, you agree to the terms outlined below.

1. Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

If we experience high order volume, processing times may be slightly delayed. In such cases, we will notify you.

Estimated delivery times depend on your location:

These are estimated delivery times and are not guaranteed.

Shipping costs are calculated at checkout and may vary depending on destination and order size.

Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.

Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).

Please allow up to 48 hours for tracking information to become active.

Delivery delays may occur due to factors outside our control, such as:

We are not responsible for delays once the order has been handed over to the carrier.

It is your responsibility to provide accurate shipping information.

We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.

If you notice an error, please contact us immediately at contact@cardnest.eu. We will do our best to correct it before the order is shipped.

We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

If your package is missing, please contact the carrier first. We will assist where possible.

For international orders, customs fees, import duties, or taxes may apply depending on your country.

These charges are the responsibility of the customer and are not included in our prices.

If you have any questions about shipping, you can contact us:

📧 contact@cardnest.eu
📍 Cardnest, Barbizonlaan 1a, 2908 MA Capelle aan den IJssel, Netherlands